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Why choose Accurate?

At Accurate, we have been setting benchmarks in delivering efficient and timely customer service across Uganda for 10 years.

The benefits of Accurate service include:

  • Over 6 qualified and regularly trained service engineers

  • Service engineers at 5 locations spread across the country

  • Support for a fleet of over 200 machines

  • Guaranteed response time within 1 working day

  • Best in class uptime, call-to-fix and first-time-fix rates

  • Dedicated central tech support team available Mon-Sat, 8:00am to 6:00pm (all Uganda direct number +256 705 577 823)

  • State-of-the-art service delivery monitoring and control systems

  • Service delivered in line with global standards


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