At Accurate, we have been setting benchmarks in delivering efficient and timely customer service across Uganda for 10 years.
The benefits of Accurate service include:
Over 6 qualified and regularly trained service engineers
Service engineers at 5 locations spread across the country
Support for a fleet of over 200 machines
Guaranteed response time within 1 working day
Best in class uptime, call-to-fix and first-time-fix rates
Dedicated central tech support team available Mon-Sat, 8:00am to 6:00pm (all Uganda direct number +256 705 577 823)
State-of-the-art service delivery monitoring and control systems
Service delivered in line with global standards
Service activities
Accurate believes in providing support to our customers throughout the entire product lifecycle; from installation through to preventive maintenance and annual calibrations. Our support services for weighing equipment range from emergency visits to annual maintenance contracts to keep your business running effectively.
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