At Accurate, we have been setting benchmarks in delivering efficient and timely customer service across Uganda for 10 years.
The benefits of Accurate service include:
Over 6 qualified and regularly trained service engineers
Service engineers at 5 locations spread across the country
Support for a fleet of over 200 machines
Guaranteed response time within 1 working day
Best in class uptime, call-to-fix and first-time-fix rates
Dedicated central tech support team available Mon-Sat, 8:00am to 6:00pm (all Uganda direct number +256 705 577 823)
State-of-the-art service delivery monitoring and control systems
Service delivered in line with global standards
Service activities
Accurate believes in providing support to our customers throughout the entire product lifecycle; from installation through to preventive maintenance and annual calibrations. Our support services for weighing equipment range from emergency visits to annual maintenance contracts to keep your business running effectively.
Our services include*:
Health check-ups
Installation and turnkey services
Calibration and re-verification support
Upgrade to Accurate weigh-technology
System enhancements e.g. unmanned systems
Test weight support
*Our highly trained experts can provide these services across any make of weighing equipment.
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